My book for mac external hard drive, with the wd security and wd drive utilities software usb 3. My book drive, with the wd backup, wd drive utilities, and wd security software. I can now see it as a drive over my wireless network. Ive probably caused a boot fail issue after installing and using paragon hard disk manager. Since upgrading to windows 10 i have had sporadic issues viewing the files from a wd my book live via file explorer. My book wont power up western digital my book ifixit. I can see the my book, create files and directories on it, in the public directory and create directories off the root. Wd 20tb my book duo desktop raid external hard drive usb 3. Connect the western digital my book live hard disk drive to the computer from where you have installed the yodot hard drive recovery software.
This problem may occur when two drives have the same signature or id number. Windows 7 wd external 3tb unrecognized drive in my computer fix. Then check whether the wd external hard disk can be. Your product includes 30 days of free telephone support during the warranty period. Disk management shows the file system as raw and healthy primary partition. Once you have finished the installation process, open it. Yes, please subscribe me to all emails from wd in order to ensure a timely response from us, please make sure that you have provided a correct email address. Wd backup sw could not find device repeatedly, even w tech support. The 2 tb id been using was causing my desktop to slow down or even hang because of problems communicating with the external drive. For information about optional accessories for wd products, visit. Wd discovery can also be used to manage your drive with wd. Mbwe is online but not visible through windows networking.
The update to windows 10 sorted the problem, but it doesnt seem to work as well as it does under windows 7 on my laptop. Using win 10 on new ssd, wd my book backup sw does not work. Click the schedule feature in the bottom left corner. If the drive is not seen when you connect it to your computer please try. However i was using it very carefully to only copy one external usb drive to another usb external drive so not. Ive only used wd my book external drives for years. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. This, without access to the wd external drive, is impossible. I can also access the web interface, but most actions in that interface produce errors. When you create a backup plan, you specify the backup. The wd discovery software will not work with the older my book world blue rings network drive. Western digital my book troubleshooting, repair, and service manuals.
Problems booting a pc with an external usb drive connected. It historically has fixed itself when new windows updates have installed but not since the last month. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Download and install the yodot hard drive recovery software on your computer. It disappears from my local network for seemingly no reason. If you want to make a regular backup in case of wd backup not working, just use this alternative software since it is also able to create automatic file backups. Discovers and connects to western digital drives on a network. What to do if wd backup is not working windows 108. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. The two make a great simple adapter to interface between any sata drive and your computer.
As shown in figure 1, your my book for mac disk drive kit includes. Read speeds up to 2000mbs to decrease load times and get you into the game faster. I bought this drive on sale for slightly more than a 3tb and its worked great. Pc will automatically boot into another startup settings screen. Sorry i dont have a solution to your problem but all i wanted to say is that i am never buying something from wd again and you should definitely replace all your external drives to prevent. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. Wd data recovery external hard drive and software support. Even the website doesnt help and tried to send an email but set it to 9843. Ive been onto wd who have suggested various things for me to try which i have but the drive cant connect and they suggested.
I checked windows 10 support website and saw similar problems, and just before the end of january, a reply said the latest windows 10 update would fix these issues. So ive created which is a very simple site to hopefully help the. I paid wd to send me another drive and it had all the same problems. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. Downloads download software and updates for your wd product at. Choose initialize disk and pick one partition system between mbr and gpt. Should you encounter any problem, please give us an opportunity to address it before. Available in various editions from essential, to premium to world edition. Basically, i am unable to access my files on my 2tb mybooklive media drive. Yet another my book essential 2tb problem external.
Problem with wd my book enclosure, snipping pins 7 and 8 didnt. View and download western digital my book wdbacg0020hch user manual online. In red hat it show the hard drive but not readable. They are very reliable for a few years but after that not so much. Buy wd 4tb my book desktop external hard drive, usb 3. Western digital my book problem question and answer dti. Hi all, now, im not much of a computer wiz by any regard, but ill try explain this as best i can. Of course, this is where my backup and other important things are. One is a wd my book 4tdrive and the other a 5t drive also a wd my book.
Why isnt my wd my book external hard drive being recognized. Please let me know cause id really love to have my hard drive back. Be sure if you tap the drive that you do so firmly but not violently. I can log into my book live, but when i go to file explorer my book live doesnt appear.
Please also make sure to check your spam junk social promotion folders for our reply to your questions inquires. Code 45 to fix this problem, reconnect this hardware. Complete backup my book desktop storage comes equipped with wd backup software and apple time machine compatibility to help make sure your photos, videos. Western digital my book live user manual pdf download. Western digital wdbabt0010hbk my book av dvr expander user manual. After having owned a external hd drive from wd that died without reason i again have a problem with the wd. On a separate pc using windows 10 it works fine discussion in windows 10 drivers and hardware started by billhowell2, aug 19, 2018. Western digital on windows 10 wd my book live duo network drives windows 10 connect share folder with credentials connect share with user password. I have had considerable difficulty configuring this product. Currently, this hardware device is not connected to the computer. Wd my cloud gives me nothing but trouble after 3 days of messin with it. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. I added the admin password and created an account called bill. Errors and connection problems my book live wd community.
I did that and yes it showed a previously configured wd mybooklive incident at the bottom of the devices list under western digital nas. I have had it for about half a year, and has been pretty much problem free until recently. A line of external hard drives by western digital, styled after hardbound books. I purchased my my book live in 2014 and it died on me a few days. But with the new windows 10 i get a black window in the lowerright that says the drive does not work. Wd my book live cant view in file explorer windows 10. After copying all files over, i then created a new folder called family pictures on the new hard drive. This 30 day period starts on the date of your first telephone contact with wd technical support. Downloads firmware, software, drivers, etc for wd drives based on product id pid wd support. The quick drive test checks the drive for major performance problems. Device manager shows no issues and reports it as wd my book 1140 usb device. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Connecting to wd my book live discus and support connecting to wd my book live in windows 10 drivers and hardware to solve the problem.
I originally created this web site for flash drives, but because some people already submitted the speed test results of external usb disks, i added a group for them too. This way applied to the situation that your wd hard drive shows as not initialized disk when you open disk management. Wd40000a4nc sharespace, wd80000a4nc sharespace, wdbacg0010hch my book live, wdbach0010hal. If it is stored on the drive, would replacing the hdd with a wd red make it. Following events are generated on your mybooklive skynet. I bought a western digital my book essential edition 1tb external hard drive in july 09. Locate the wd hard drive that going to be initialized and right click it. I know the problem was not with my computer or cables because i had. How i rescued my data from a 3tb wd my book external hard drive. The compact design of the my book drive exudes a confidence reflective of its reliability. How to solve my wd hard drive not recognized in windows 10. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu.
My book duo desktop raid storage user manual western digital. The wd discovery tool is used to discover wd drives on the network, and to create mapped network drives from their share folders. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Ive had the same problem with my wd my book essential and have lost many files two times already, and now im having problems again for the third time. Without moving any wires, i reboot the desktop into knoppix, and the wd my book drive works perfectly.
Fix wd external hard drive not workingrecognizedshowing. Email support is free for the entire warranty period and our extensive knowledge base is. My book studio user manual unlocking the drive with the wd smartware software whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the wd smartware software displays a drive is locked message in place of the content gauge for your my book. This time it is the 1tb mybook after i shut down the pc, i disconnected the wd. How to modify a 2016 western digital my book to use any other drive inside the case duration. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. I purchased a wd my book world edition 500 with 01. Because windows xp does not support encryption display the register new account panel. When i want to run smartware it cant find writable partitions. Major problems copying files to a new my book 8tb wd external. Western digital my book problem question and answer dti data. As mentioned above, wd backup can help you to automatically back up your files in windows 108. If your product is not listed above, please visit the product page.